We strive to ship your order the same business day. Most orders placed by 2 p.m. local time on weekdays go out that same day. Orders placed on weekends will ship the following Monday. For faster shipping, choose an expedited FedEx or UPS option at checkout.

Yes. Active duty military, veterans, first responders, and law enforcement qualify for our discount program.

We back our gear with a Lifetime Warranty against defects in materials and workmanship. If an Eberlestock product fails under normal use, we'll repair or replace it.

Easy returns and exchanges within 45 days of purchase for:

• Sizing
• Color or pattern changes
• General dissatisfaction

Please return items unused and with original packaging. Missing tags or bags may result in a 10% restocking fee.

Use our Dealer Locator to find authorized Eberlestock retailers by city, state, or zip code.

A properly fitted pack rides better and hauls heavier loads more comfortably. Adjust your torso length, hip belt, and shoulder straps for the best fit.

Spot clean with cold water and mild soap. Avoid bleach, harsh detergents, and solvents. Never machine wash or tumble dry. Air dry fully before storing.

We never share or sell your personal information with any third parties. Your information is secured via SSL Technology.