Questions? Call Us +1 (208) 424-5081

Free Domestic Shipping On All Orders Over $199

Returns

Shipping and Return Policy

*Free shipping offers are valid for orders shipping to the 48 contiguous U.S. states. Offer is not eligible on parcels shipping to Hawaii, Alaska, or international destination.


    · Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 – 5 business days to arrive.

    · Orders are processed Mon-Fri during normal business hours.

    · Products purchased from dealers or elsewhere should be returned to the dealer.

    · For refund or exchange of products purchased directly from Eberlestock:

        · You may return products for refund or exchange up to 45 days from the date of purchase.

        · You must have a Return Authorization Number (RA#) issued by Eberlestock. Call or email us to receive it at: 1-208-424-5081 or, customerservice@eberlestock.com

        · Products must be in new, unused condition.

        · Hangtags must be left on products.

        · A record of your purchase from Eberlestock must be included.

        · We will refund your purchase price (this does not include shipping charges), less a 10% restocking fee.

        · Returns not meeting the terms of this policy may be refused.