Shipping and Return Policy
*Free shipping offers are valid for orders shipping to the 48 contiguous U.S. states. Offer is not eligible on parcels shipping to Hawaii, Alaska, or international destination.
· Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 – 5 business days to arrive.
· Orders are processed Mon-Fri during normal business hours.
· Products purchased from dealers or elsewhere should be returned to the dealer.
· For refund or exchange of products purchased directly from Eberlestock:
· You may return products for refund or exchange up to 45 days from the date of purchase.
· Products must be in new, unused condition.
· Hangtags must be left on products.
· A record of your purchase from Eberlestock must be included.
· We will refund your purchase price (this does not include shipping charges), less a 10% restocking fee.
· Returns not meeting the terms of this policy may be refused.