We Care About Your Privacy.

We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.

Privacy Policy

This privacy policy lets you know about what happens to any personal data that you give to us, or any that we collect from or about you. We take the protection of your personal data very seriously.

Changes to this privacy policy:

We may change this privacy policy from time to time by updating this page in order to reflect changes in law and/or our privacy practices. This privacy policy was last updated on 24th May 2018.

Eberlestock USA LLC

We can be contacted in writing at:
2900 Main st Boise Idaho 83702 or through our contacts section of this website

What personal information do we collect about you?
-Personal information that we may process in connection with our products and services, if relevant, may include:
-Personal contact details for example name, contact details, email address and phone number.
-Records of your contact with us such as notes from telephone conversations, email correspondence and meetings at events.
-Products and services you buy from us, as well as have been interested in.

How do we collect your personal information?
We collect personal information in the following ways:
-Website ‘cookies’: Cookies are small text files placed on your computer to collect standard internet log information. This information can be used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

- Email marketing (if applicable): Where we have a legal basis, we may send emails about our store, new products, and other updates (see our “Marketing Preferences” section for more information).

- Text marketing (if applicable): We may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. The website uses webhooks and cookies (with your consent) to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS (see our “Marketing Preferences” section for more information).

Marketing Preferences

We would like to send you information about products and services of ours that we think you might like. We may send you direct marketing communications, product information and promotional offers:

- If you have consented to receiving such communications from us

- If we have an existing business relationship with you and can rely on your implied consent

- If you are from a country where the laws permit us to send you such communications based on our legitimate interests, if you have bought a product or service from us, and have not opted out of receiving communications from us (for example the EEA or UK)

- If you are from a country where the laws permit us to send you such communications

The marketing communications we send will be in relation to our own products or services, your personal data will not be used for third-party direct marketing unless separate explicit consent has been collected for that or you are from a country where the laws permit such processing.

You will always have full control of your marketing preferences. If you do not wish to continue receiving marketing information from us at any time:

- You can unsubscribe by using the unsubscribe directions or link included in marketing communication from us; or

- You may withdraw your consent by contacting us by e-mail at customerservice@eberlestock.com

Customers located in certain regions, such as the EEA and UK, also have the right to object to their personal data being processed for direct marketing purposes at any time. If you would like to object you can contact us by e-mail at customerservice@eberlestock.com

We will process all requests as soon as possible, but please note that due to the nature of our IT systems and servers it may take a few days for any opt-out request to be implemented.

From you directly:
We use your personal data for the following purposes:
-Purchasing our products and services and managing any aspect of that product or service.

-To provide insight and analysis to help us improve products or services.
-What are the legal grounds for processing your personal information?

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

We rely on the following bases to use your personal information:
-Where it is needed to provide you with our products and service?

-When/how do we share your personal information?

-We do not sell or share your information to third parties.

-How long do we keep your information for?We do not retain personal information in an identifiable format for longer than is necessary. 

Your Rights:
You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all, of your personal information, please contact us. 

Request Personal Data:

How to contact us:

CustomerService@eberlestock.com
2900 Main st Boise Idaho 83702 stating your full name and contact details.