The whole process was smooth and quick....thanks!
The buckles were great but they were the wrong size for what I needed. I always can use extra buckles for replacements so I am going to keep them.
Some how I lost the the buckle to my sternum strap and didn’t realize it until I was leaving the truck on a 3 mile hike. He struggles was REAL. After battling with the sagging pack straps that day I had to find the replacements as soon as I reached cell reception. The replacement kit saved the day
I ordered a full package of replacement buckles because individual ones weren’t available. I would have preferred to order just what I needed.
I have an X2 pack that I’ve used hard for 10 years and it has been bulletproof. A buckle finally broke this year so I contacted Eberlestock’s customer service team and found out that particular buckle was no longer used. However they quickly found a solution, dropped it in the mail at no cost and I’m back in business. Just another reason why Eberlestock is such a top notch company!!