I loved this jacket the first few times I wore it. Light, warm, easy to pack & stow. Then a seam in one of the sleeves came undone & I proceeded to leave a trail of feathers through 2 airports.
Contacted customer service including pictures of the open seam & the continuing cloud of feathers spewing from the jacket (seriously .. it pukes feathers just hanging on a door knob) and they won’t replace it unless I cut this one in half. Yes .. you read that right .. I have to cut a down jacket in half and litter my house or yard with feathers.
4 star jacket (would be 5 except for durability) and 1 star customer service.