Products purchased from dealers or elsewhere should be returned to the dealer.
Refunds or Exchange
Products purchased directly from Eberlestock may be returned for a refund or exchange up to 45 days from the date of purchase.You must have a Return Authorization Number (RA#) issued by Eberlestock.
Call or email us to receive it at:
1. Products must be in new, unused condition.
2. Hangtags must be left on products.
3. A record of your purchase from Eberlestock must be included.
We will refund your purchase price (this does not include shipping charges), less a 10% restocking fee.
Returns not meeting the terms of this policy may be refused.